|
"Maintaining Client Loyalty in an Unforgiving World"
Retaining long term landlord clients is as important as finding new clients. Learn how to retain your property management clients for life.
Leading Property Managers of Australia (LPMA) Trainer, Karen Herbert, will be presenting a half day workshop on creating and maintaining client loyalty that will provide you with cutting edge knowledge and strategies to deliver world class standards of customer service and provide a real point of difference in your property management business.
Your seminar presenter, Karen Herbert.
To view her profile click here.
In a fast paced, fun, interactive 3 hours Karen Herbert will reveal:
- The latest customer service programmes that are not only winning new business from the competition but also creating long term, highly loyal clients.
- How “self service” is now good service using the latest technology.
- How to not only keep the clients you have, but to have them singing your praises everywhere they go. Word of mouth marketing is one of today’s most powerful marketing tools.
Who should attend?
All property managers and principals with a passion for growing their rent roll through a commitment to customer service and exceeding client expectations.
This is the first in a series of programs aimed at furthering the skills and knowledge of property managers through specific training initiatives exclusively tailored for property managers and delivered by industry experts.
Where will the seminars be held?
| Date |
Time |
Location |
| 26 October |
9am - 12:30pm |
Cairns |
| 27 October |
9am - 12:30pm |
Townsville |
| 9 November |
9am - 12:30pm |
Sunshine Coast |
| 11 November |
9am - 12:30pm |
Gold Coast |
| 23 November |
9am - 12:30pm |
Toowoomba |
How do I register?
You can attend this half day seminar for $165 (or $140 if you are an LPMA member), which includes a workbook providing useful tools for application in your business including client surveys, action lists and best practice customer service standards.
To secure your attendance, please click here for a paper based Registration Form and fax to (07) 3843 4522.
|
